As a rule, all products sold in the online shop are available in stock. Products purchased from our shop include shipping within the mainland of the Republic of Estonia and larger islands – Saaremaa, Hiiumaa and Muhumaa. One of our employees will contact the buyer by the telephone or e-mail provided when placing the order no later than within five business days to agree on the exact time of delivery and receipt of the goods. We always do our best to ensure that the buyer receives their goods within 28 calendar days from placing the order and paying for the goods. Both shorter and longer delivery times are possible with prior agreement.
Goods purchased from Palmako’s online shop are shipped to the buyer only within the Republic of Estonia. When placing the order, the delivery location must be provided as the address.. For example, if you live in a city apartment but want us to deliver the goods you have bought from our online shop to your country home, you will need to indicate the address of your country home when placing your order.
Please note that a garden house is not a mobile phone or a pair of trousers. The package containing the purchased goods is large and heavy. Larger houses may even be divided into several packages. In that case, the length, width and height of several packages are displayed by the package dimensions icon and the total weight of all packages is displayed by the package weight icon. Although we have years of experience in manufacturing and packaging houses and transporting them over long distances, you must keep in mind that the package containing your purchased product is more than a metre wide, 2.5 to 6 metres long and more than half a metre high, and one such house package may weigh from half a tonne up to a tonne and even more. The dimensions and weight of the packaging are provided for each product in the online shop.
If you have ordered shipping from us, do not worry about how you are going to get the house package off the truck. The house will be lifted down using either a hooklift hoist or a crane depending on the package size.